Frequently asked questions
Please contact us if you cannot find an answer to your question.
Can your team move a piano?
Yes, we have moved many pianos. However, we only specialize in upright pianos at this time (not grands or baby-grands).
Do you do apartment moves? What if there's no elevator?
Yes, we do apartment moves. We may have to bring more people to get the job done quickly and safely. Give us a call so we can discuss your specific needs.
I need a part of my move taken to my new home and another portion taken to a storage unit. Do you do this?
Definitely! We strive for customer satisfaction and if that is what your move needs, then we are more than willing to accommodate.
Does your team handle small(ish) assisted-living/nursing home moves?
Yes, we understand the unique need for our community here in Williamsburg with a large population in nursing homes (and other similar facilities). We would love to take the stress out of your loved one’s move whether it’s up/down stairs in the same facility, relocating into a new facility, or clearing out of a location.
What does the "STAR" mean?
STAR is a mnemonic for “Stronger Together Achieving Results”. This shapes how we execute our moves (focusing on teamwork) and how we view our service to our community (we are all a part of our local team). Give us a call so we can STAR(T) planning your next move!